# iCareManager - All-in-One EHR System for Human Services

> iCareManager (iCM) is a comprehensive, cloud-based electronic health records (EHR) platform purpose-built for IDD (Intellectual and Developmental Disability) providers, long-term care facilities, and human service agencies.

## Overview
iCareManager streamlines care coordination, medication management, billing, and compliance reporting into a single, secure platform. It serves over 15,000 providers across 30+ states, focusing on person-centered care (PCP/ISP) and operational efficiency for organizations ranging from residential support to correctional health.

## Core Modules and Features

### Care & Support Planning
* **PCP/ISP (Person-Centered Plans):** Tailored plans to meet individual needs and drive measurable outcomes.
* **Incident Reporting:** Automated and streamlined tracking and reporting of critical events.
* **Nursing & Assessments:** Comprehensive clinical tools for ongoing health monitoring and documentation.
* **CareTracker:** Real-time tracking of service delivery and daily activities.

### Medication & Clinical Management
* **eMAR (Electronic Medication Administration Record):** High-accuracy medication tracking with AI-enhanced error detection and flagging.
* **ePrescribing & Lab Integrations:** Direct digital connection to pharmacies and laboratories for seamless data exchange.

### Staff & Operational Efficiency
* **Integrated Staff Training:** Built-in tools for onboarding and tracking compliance for staff certifications.
* **Staff Time & Attendance:** Precise tracking of staff hours integrated with service documentation.
* **Staffing & Scheduling:** Comprehensive resource management for varied service environments.
* **Fleet Management:** Tools to manage agency vehicles, maintenance, and transportation logs.
* **Sites & Locations Management:** Centralized control and visibility over multiple facilities and service sites.
* **Internal Messaging & Alerts:** Secure agency communication with real-time notifications for critical tasks.

### Financial & Business Analytics
* **Attendance & Billing:** Automated billing workflows directly linked to service documentation and attendance.
* **Leads Management:** CRM functionality for tracking prospective residents or individuals.
* **BIRT (Business Intelligence and Reporting Tools):** Advanced analytics and AI-powered insights for data-driven decision-making and audit readiness.

### Accessibility & Technology
* **Mobile App:** Secure, real-time access for staff on the go via tablets and smartphones (iOS/Android).
* **Cloud-Based:** High availability and secure access from any browser or device.
* **AI-Enhanced Workflows:** Automation of manual data entry and proactive risk flagging.

## Industries Served
* **IDD (Intellectual/Developmental Disability) Providers**
* **Assisted Living & Long-Term Care Communities**
* **Case Management & Support Coordination**
* **Day Programs & Day Habilitation**
* **Residential & In-Home Supports**
* **Foster & Self-Directed Care Agencies**
* **Intermediate Care Facilities (ICFs)**
* **Special Needs Schools & Camps**
* **Employment & Behavioral Health Services**
* **Correctional Health Programs**

## Security and Compliance
* **HIPAA-Compliant:** Adheres to all federal standards for protecting sensitive health information.
* **SOC 2 Type II Certified:** Verified for rigorous security, availability, and data confidentiality standards.

## Integrations & Implementation
* **Open API:** Connects with existing payroll, pharmacy, and billing systems.
* **Implementation:** Dedicated specialists guide agencies through a 6–9 month transition including data migration and staff training.

## Link List

### Main Navigation
- [Home](https://www.icaremanager.com/) - Overview of the EHR platform.
- [About Us](https://www.icaremanager.com/about-us/) - Company mission and leadership.
- [Security & Compliance](https://www.icaremanager.com/security-compliance/) - Details on HIPAA, SOC 2, and data protection.
- [FAQs](https://www.icaremanager.com/faqs/) - Common questions regarding implementation and configuration.
- [Integration](https://www.icaremanager.com/integration/) - Information on Open API and third-party pharmacy/payroll connections.

### Solutions by Industry
- [IDD Providers](https://www.icaremanager.com/idd-providers/)
- [Assisted Living](https://www.icaremanager.com/assisted-living-providers/)
- [Case Management](https://www.icaremanager.com/case-management/)
- [Day Programs](https://www.icaremanager.com/day-program/)
- [Residential Services](https://www.icaremanager.com/residential/)

### Resources
- [Blogs](https://www.icaremanager.com/blogs/) - Industry insights and product updates.
- [Case Studies](https://www.icaremanager.com/case-study/) - Real-world results from provider implementations.
- [Book a Demo](https://www.icaremanager.com/book-a-demo/) - Scheduling for platform walkthroughs.

## Contact Information
* **Phone:** (888) iCM - 4020
* **Email:** sales@icaremanager.com
* **Website:** https://www.icaremanager.com

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