We are a team of motivated providers and engineers involved in a constant cycle of building solutions for the long-term-support & service.
At iCM, we exist to help providers spend less time on paperwork and more time supporting individuals. Our all-in-one platform makes daily operations simpler, compliance easier, and teams more confident in the work they do.
Our goal is to give providers the tools they need to work smarter, not harder. By streamlining ISP planning, eMAR, staffing, and compliance, iCM helps agencies improve outcomes while reducing stress for their teams.
At iCM, our values shape everything we do - simplifying work, ensuring
compliance, and empowering teams to better support individuals.
Tools that cut out complexity so you can focus on what matters the most.
Secure, accurate, and always meeting highest standards.
Built around the real needs of providers and the individuals they support.
So as they say, it is always the team behind.
Kamal Sheikh
Co-Founder & CEO
Babar Nawaz
Co-Founder & COO
Saima Khan
Chief Strategy and Execution Officer
Allison Hartley
Director of Special Projects
Kari Tietjen
Director of Systems Implementation
Bryan Sorrentino
System Implementation Manager
Elizabeth DeMatto
System Implementation Manager
Candice Urch
Director of Customer Success
Onika Parker
Customer Success Specialist
Melissa Saucedo
Customer Success Specialist
Andrew Kelly
Director of Business Strategy
Jennie Thollander
Account Executive
Scott Steres
National Sales Manager
Jennifer Matthews
National Accounts Manager
Ali Adil
Director of IT
Noor Mujahid
Head of Marketing & Design
Zaib Malik
HR Manager