We are a team of motivated providers and engineers involved in a constant cycle of building solutions for the long-term-support & service.
At iCM, we exist to help providers spend less time on paperwork and more time supporting individuals. Our all-in-one platform makes daily operations simpler, compliance easier, and teams more confident in the work they do.
Our goal is to give providers the tools they need to work smarter, not harder. By streamlining ISP planning, eMAR, staffing, and compliance, iCM helps agencies improve outcomes while reducing stress for their teams.
At iCM, our values shape everything we do - simplifying work, ensuring
compliance, and empowering teams to better support individuals.
Tools that cut out complexity so you can focus on what matters the most.
Secure, accurate, and always meeting highest standards.
Built around the real needs of providers and the individuals they support.
So as they say, it is always the team behind.

Kamal Sheikh
Co-Founder & CEO

Babar Nawaz
Co-Founder & COO

Saima Khan
Chief Strategy and Execution Officer

Allison Hartley
Director of Special Projects

Kari Tietjen
Director of Systems Implementation

Bryan Sorrentino
System Implementation Manager

Elizabeth DeMatto
System Implementation Manager

Marcy Bennett
System Implementation Manager

Jessica Adrian
System Implementation Manager

Candice Urch
Director of Customer Success

Onika Parker
Customer Success Specialist

Melissa Saucedo
Customer Success Specialist

Andrew Kelly
Vice President, Growth & Revenue

Jennie Thollander
Account Executive

Ali Adil
Director of IT

Noor Mujahid
Head of Marketing & Design

Zaib Malik
HR Manager