Person Centered Approach

Purpose-Built EHR for IDD, Assisted Living & Case Management Agencies

Serving a broad range of human services organizations - from Intellectual and Developmental Disability providers (IDD) and adult day programs to assisted living, foster care, intermediate care facilities, and correctional health programs, iCareManager delivers a flexible, all-in-one Electronic Health Records platform that streamlines care and support plans, service tracking, medication management, staff training, time and attendance, and compliance reporting in one secure system.

EHR for IDD Providers

Purpose-built EHR for iDD (intellectual and developmental disability) providers to streamline operations and enhance support coordination.

EHR for Assisted Living Providers

An EHR for Assisted Living Providers designed to improve efficiency and ensure well-coordinated healthcare delivery in Long Term Care communities.

Software for Case Management

An all-in-one case management & coordination software that simplifies case management by creating personalized plans & tracking outcomes.

View All Human Services

How iCM Supports Your Success

How iCareManager Improves IDD Care Delivery & Compliance

Personalized Service That
Drives Outcomes

Coordinate truly person-centered care and support plans (PCPs/ISPs) and streamline case management workflows with an EHR platform designed for long-term care and support and disability service providers - driving measurable outcomes for every individual.

Train Faster. Track Smarter.

Get new staff up to speed quickly with EHR-integrated training tools and built-in time & attendance tracking. iCareManager simplifies staff onboarding and service documentation, making compliance and care and support delivery more efficient.

Seamless Integrations

iCareManager integrates with your existing systems - from training systems to ePrescribing, pharmacies to payroll systems and billing. Our open API integrations ensure your EHR software works seamlessly.

Do More. Click Less.

Boost efficiency with an intuitive interface and intelligent automation. iCareManager’s enhanced EHR workflows reduce manual data entry, automate incident reporting, and simplify audits - helping your team spend more time on care and support, and less on clicks.

All You Need

50+ Integrated EHR Modules: One Platform, Every Solution

Smarter Service with AI

Leverage AI-powered EHR analytics to catch errors and optimize care and support delivery. iCareManager’s electronic medication administration (eMAR) tools ensure accuracy, while AI proactively flags compliance or service risks before they arise.

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iCareManager.ai

Designed Around Needs of Providers

Built with real providers, iCareManager’s EHR and long-term care and support software adapts to your workflows - not the other way around. Scalable, intuitive, and built for real-world care and support delivery.

Discover the Platform

Built for Every User. On
Every Device

Whether you’re a DSP, nurse, or administrator, iCareManager’s cloud-based EHR platform delivers secure access across all devices - desktop, tablet, and mobile - so real-time information is always within reach.

See iCM in Action

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Trusted by thousands of Providers

Join a community of providers across 30+ states who trust iCareManager daily. Our platform supports 15,000+ active staff and 30,000+ individuals, giving you confidence that it’s a proven solution.

30+

States

15,000+

Active Staff Members

30,000+

Individuals

Join the iCM Family

Real stories. Real impact.

What IDD & Long-Term Care Providers Say About iCareManager

See how providers like you are transforming service delivery, cutting admin time, and improving outcomes with iCareManager.

“When I first started looking for an electronic health record system, it was a no-brainer to go with iCM. It’s built for IDD providers like us.”

Donald Rowe

Executive Director, The Arc Carroll County

“iCareManager has helped us streamline billing, timekeeping, and documentation while improving service quality.”

Kevin Drumheller

CEO, Richcroft, Inc.

“There’s no other EHR like iCM - it’s powerful and built for providers like us.” - Administrator, Assisted Living Community

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David A. Greenberg

President & CEO, The League for People With Disabilities

iCM has helped us streamline billing, timekeeping, and documentation while improving service quality. Their team’s support has been outstanding, ensuring staff success every step of the way.

Rob Baynard

Executive Director, Opportunities, Inc.

iCM is user-friendly and saves us time, money, and paper errors across the board. Staff now have real-time access to vital information, improving both support quality and consistency.

Donna Retzlaff

Executive Director, Springdell Center

There’s no other EHR like iCM. It’s powerful, adaptable, and built for providers like us. Our staff depend on it daily, and it continues to make our work more reliable and effective.

Dimetri Gudino

Executive Director, PPEP

FAQ

Frequently Asked Questions About iCareManager EHR

Find quick answers to the most common questions about iCM’s features, support, integrations, and more.

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The Only EHR
You’ll Ever Need