iCareManager
Behavioral Health

Behavioral Health Software Built for IDD & Human Services Providers

iCareManager (iCM) delivers Behavioral Health Software designed to help providers deliver more consistent, person-centered care and support across IDD, behavioral support, and human services programs. Our platform strengthens Behavior Support Plans (BSPs), improves real-time behavioral documentation, and enhances ABC data tracking, enabling teams to provide higher-quality, compliant, and coordinated support.

Individual supported by Behavioral Health services

What your team runs here

Behavioral Health workspace

One login · 50+ connected modulesHIPAA-ready

Documentation health

On track

Live visibility across your programs

Plans current88%
Notes completed72%
Compliance checks94%

One connected workflow

PlanDocumentReport

Keep documentation, services, and compliance connected.

One platform for behavioral health

Behavior Support PlansABC ReportsCareTrackerBilling IntegrationReporting & AnalyticsGoal Tracking

See the complete workflow

Explore the Behavioral Health solution

View all tools
PlanDocumentTrackBill

Key capabilities

Your Toolkit for Behavioral Health Excellence

Discover how iCM strengthens your Behavioral Health Services with a complete suite of tools built to improve care and support delivery, compliance, and operational efficiency for IDD and human services providers.

Behavior Support Plans (BSPs)

Create individualized Behavior Support Plans with structured strategies, consistent documentation, and team-wide visibility to support positive outcomes.

Plan · Community skillsComplete
Plan · Daily livingIn progress

Plan adherence

Objectives met78%
Reviews on time92%

ABC Reports

Track, analyze, and interpret ABC data (Antecedent–Behavior–Consequence) to identify patterns, guide interventions, and improve behavioral outcomes.

Service trendsDashboard
Last 30 daysTrending up

CareTracker

Document behavioral health services in real time with accurate, mobile-friendly tools that improve transparency and reduce documentation delays.

Service note · 9:14 AMSigned
Shift summarySubmitted
Missing field checkValidated

Billing Integration

Simplify behavioral health billing with accurate service logs, automated checks, and streamlined claim preparation for IDD and human services programs.

Service documentedVerified
Units calculatedValidated
Medicaid claimReady to bill

Reporting & Analytics

Generate detailed reports for behavioral insights, compliance tracking, and data-driven decision-making.

Service trendsDashboard
Last 30 daysTrending up

Goal Tracking

Monitor behavioral goal progress with clear metrics that help teams stay aligned on objectives and client outcomes.

Progress tracking

Primary objective72%
Secondary objective54%
Review milestone88%

Benefits

Unmatched Benefits for Your Behavioral Health Program

Experience measurable improvements with iCM’s enhanced Behavioral Health Services, designed to support IDD agencies, behavioral support teams, and human services providers.

Easily manage individualized Behavior Support Plans (BSPs) with clear versioning and provider collaboration.

Simplify incident documentation with structured ABC data collection and detailed behavior analysis.

Capture accurate, real-time behavioral health documentation to maintain compliance and continuity of support and care.

Reduce administrative overhead with seamless behavioral health billing workflows and automated validations.

Use actionable behavioral analytics to strengthen interventions and improve person-centered outcomes.

Track behavioral goals and outcomes with clear metrics that keep teams aligned.

Free up staff time with smart workflows that reduce manual tasks and support efficient service delivery.

Support growing caseloads and program complexity with tools built for IDD, behavioral, and human services organizations.

Meet state and federal documentation and compliance requirements with structured records and audit-ready reporting.

See it in action

See iCareManager’s Behavioral Health Program

Discover how iCareManager strengthens Behavioral Health Services, IDD behavioral support, and human services care coordination with unified EHR documentation, streamlined Behavior Support Plans (BSPs), and improved ABC data tracking. Book a personalized demo to see how iCM can simplify your workflows and elevate outcomes.

Book a Personalized Demo
iCareManager dashboard showing care plans, goal progress, and upcoming tasks on a desktop screen

FAQ

Got Questions? We've Got You.

Find quick answers to the most common questions about iCM’s features, support, integrations, and more.

Explore Behavioral Health

One connected platform

Bring every part of service management together

Connect documentation, compliance, medication management, billing, staffing, reporting, and daily support workflows inside one intuitive platform built for human services.

  • PCP / ISP
  • CareTracker
  • eMAR
  • ePrescribing & Labs
  • Incident Reporting
  • Attendance & Billing
  • Staff Time & Attendance
  • Nursing & Assessments
  • Business Intelligence & Reporting
  • Integrated Staff Training
  • Alerts & Notifications
  • Appointments
  • Staffing
  • Sites & Locations
  • Fleet Management
  • Internal Messaging
  • Mobile App
  • Leads Management
  • Integrations