iCareManager helps teams deliver reliable, consistent support across Intermediate Care Facilities (ICFs) and ICF/IID programs. With tools built for care coordination, ICF documentation, and individualized service planning, iCM provides the structure your facility needs to maintain high standards of health, safety, and compliance.

Explore the purpose-built tools that help Intermediate Care Facilities (ICFs) and ICF/IID programs maintain consistency, accuracy, and compliance while delivering person-centered support.
Plans & Goal Tracking
Create and monitor individualized plans that meet ICF/IID requirements, ensuring every resident’s goals, supports, and outcomes are clearly documented and easy to update.
Nursing & Assessments
Conduct comprehensive health evaluations and maintain clinical records that strengthen oversight, promote safety, and support regulatory expectations within Intermediate Care Facilities.
Incident Reporting
Capture, track, and resolve incidents promptly with structured ICF documentation that supports risk management and regulatory compliance.
Physicians Orders
Manage medical orders with precision, ensuring accurate updates, seamless communication, and proper alignment with IDD services and clinical workflows.
CareTracker Module
Record daily care tasks, routines, and notes in real time to maintain clear, consistent support and care coordination across shifts and support staff performance.
ePrescribing & Lab Orders
Enhance medication management with integrated ePrescribing and lab order tools that streamline clinical processes for ICF providers.
iCareManager gives Intermediate Care Facilities (ICFs) and ICF/IID programs the structure, clarity, and reliability needed to meet regulatory expectations while improving everyday support for individuals
with intellectual and developmental disabilities.
1
Reduce administrative burden with organized workflows that help staff stay focused on delivering consistent, high-quality ICF services.
2
Support precise, person-centered care with real-time updates and complete visibility into resident needs across your ICF/IID program.
3
Maintain accurate, up-to-date ICF documentation to strengthen compliance, reduce errors, and support better decision-making.
4
Meet regulatory standards with built-in tools that reinforce proper reporting, secure recordkeeping, and required documentation for Intermediate Care Facilities.
5
Use actionable analytics to monitor performance, identify trends, and guide improvements across your IDD services.
6
Improve communication between nurses, supervisors, DSPs, and clinicians to create smoother care coordination across all shifts.
7
Equip teams with on-the-go access to resident information, assessments, and notes, supporting responsive care anywhere in your ICF environment.
8
Manage health, safety, goals, medications, and documentation in one unified platform designed specifically for the demands of ICF management.
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Monitor performance and support accountability with tools that help staff stay organized, efficient, and aligned with resident needs.
Experience how iCareManager supports Intermediate Care Facilities (ICFs) and ICF/IID programs with reliable tools for documentation, oversight, and daily support. From care coordination to ICF compliance, iCM helps your team maintain consistency, accuracy, and high standards of care for individuals with intellectual and developmental disabilities. Book a personalized demo to see how iCareManager can streamline your operations and enhance the quality ICF management.
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FAQ
Find quick answers to the most common questions about iCM’s features, support, integrations, and more.
An Intermediate Care Facility (ICF) is a residential program that provides health, behavioral, and habilitative support for individuals with intellectual and developmental disabilities. These programs follow strict regulatory standards, requiring structured ICF documentation, consistent care oversight, and ongoing compliance.
iCM helps ICF/IID teams manage daily routines, assessments, medication workflows, and incident reporting, all in one organized system. This improves care coordination, strengthens accuracy, and supports regulatory expectations across the entire facility.
Yes. iCM includes built-in tools that support ICF compliance, including real-time documentation, audit-friendly records, secure data storage, and structured reporting, helping facilities stay aligned with state and federal guidelines.
Absolutely. Whether you manage a single home or operate a larger Intermediate Care Facility network, iCM adapts to your workflows and supports scalable, consistent service delivery.