Incident Reporting for Long-Term Care, IDD, and Human Services

Our Incident Reporting Solution helps long-term care providers, IDD agencies, and human services teams document events quickly and accurately. With real-time incident capture, automated alerts, structured reviews, and regulatory-compliant reporting, iCM streamlines how organizations manage accidents, injuries, behavioral events, and safety concerns - strengthening oversight and improving outcomes.

Key Incident Reporting Features for Safer Support and Care

Real-Time Incident Capture

Quickly record incidents as they occur with accurate, timestamped documentation that strengthens incident reporting and improves response times.

Comprehensive Review Process

Guide each event through a structured incident review workflow, ensuring clear approvals, detailed follow-up, and accountability across your care team.

Detailed Reporting and Analysis

Generate insightful incident reports and trend analyses to identify risks, strengthen safety protocols, and enhance organizational oversight.

Regulatory Compliance

Ensure every incident meets state and agency reporting requirements with standardized fields, required data prompts, and audit-ready documentation.

Trend Analysis

Identify patterns across locations, shifts, or individuals with built-in incident analytics, helping teams implement preventative safety measures.

How the Incident Reporting Solution Works

Discover how our Incident Reporting Solution streamlines documentation, compliance, and team response with a clear, structured workflow.

Real-Time Incident Logging

Quickly enter event details through an intuitive interface designed for accurate, real-time incident reporting.

Automated Incident Notifications

Alert supervisors and team members instantly with built-in incident notifications for faster response and oversight.

Structured Review & Approval

Guide every incident through a customizable incident review process, ensuring complete, compliant documentation.

Corrective Actions & Follow-Up

Assign and track corrective actions to resolve issues, improve safety, and promote accountability.

Reporting & Compliance Analytics

Generate comprehensive incident reports and analytics to support compliance, audits, and trend analysis.

See iCareManager’s Incident Reporting Solution

Discover how iCareManager’s Incident Reporting Solution strengthens incident management, improves documentation accuracy, and helps long-term care, IDD providers, residential programs, and human services teams stay compliant with state and agency reporting requirements. Book a personalized demo to see how iCM simplifies incident reporting, reduces risk, and enhances organizational safety.

Book a Personalized Demo

Why You’ll Love It iCM’s Incident Reporting

Experience better outcomes with tools designed to support exceptional safety, efficiency, and compliance across long-term care, IDD, assisted living, and human services programs.

Improved Safety

Strengthen individual and organizational safety with fast, accurate incident reporting, allowing staff to address and manage issues before they escalate.

Regulatory Compliance

Stay aligned with state and agency requirements using standardized incident management workflows, required fields, and audit-ready reporting.

Efficient Management

Streamline your entire incident reporting process, from logging to review - saving time, reducing errors, and improving team coordination across programs.