Streamline lead management, client intake, and referral tracking with iCareManager’s leads management solution. iCM helps you capture leads, track inquiries, automate follow-ups, and improve lead conversion rates - turning prospective residents and clients into successful admissions with greater visibility and control.

Centralized Lead Tracking
Capture and manage leads, referrals, and inquiries from web forms, calls, emails, and outreach campaigns in one unified lead management system.
Automated Lead Nurturing & Conversion
Streamline leads nurturing workflows with automated follow-ups, reminders, and status updates to improve conversion rates and response times.
Timely Follow-Up Management
Ensure no opportunity is missed with structured follow-up scheduling, task assignments, and activity tracking for sales and intake teams.
Enhanced Marketing & Referral Visibility
Gain clear insight into referral sources, marketing performance, and lead pipelines to optimize outreach strategies and growth efforts.
Activity & Engagement Tracking
Track every interaction, calls, emails, notes, and status changes to maintain a complete lead journey history and improve client engagement.
Discover how our solution can enhance your experience with unmatched value and performance.
1
Automatically collect leads, referrals, and inquiries from websites, contact forms, phone calls, emails, and outreach campaigns into one centralized lead management solution.
2
Organize leads using custom lead categories, referral types, program sites, and statuses to prioritize high-intent opportunities and streamline intake workflows.
3
Trigger automated follow-ups, reminders, and task assignments to ensure timely engagement and consistent lead nurturing without manual effort.
4
Auto-assign leads to the right sales, intake, or outreach team members based on rules, availability, or program type.
5
Log calls, emails, notes, and interactions to maintain full visibility into the lead journey, improving accountability and engagement.
6
Monitor conversion rates, response times, and pipeline performance with built-in reporting and analytics to continuously optimize results.
Discover how iCareManager’s leads management solution streamlines lead tracking, improves lead nurturing, and increases conversion rates with centralized visibility and automated workflows. Book a personalized demo to see how iCM simplifies lead capture, strengthens outreach and follow-up, and supports sustainable program growth across your organization.
Book a Personalized Demo

Experience better outcomes with tools designed to support exceptional service,
efficiency, and compliance.

Turn more inquiries into enrollments with structured lead tracking, clear lead status visibility, and data-driven follow-ups.

Strengthen marketing efforts with centralized lead management, helping you understand which channels drive the most qualified leads.
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Improve client engagement through timely, personalized outreach and consistent communication across the entire lead journey.
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Never miss an opportunity with automated task reminders, follow-up workflows, and real-time activity tracking.
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Extend the power of Leads Management with integrated iCareManager tools that support growth, coordination, and end-to-end operational efficiency.
FAQ
Find quick answers to the most common questions about iCM’s features, support, integrations, and more.
iCareManager’s Leads Management solution centralizes lead tracking, referrals, and intake workflows, helping support providers respond faster, improve follow-ups, and increase lead conversion rates across programs.
Yes. iCM captures leads from websites, calls, emails, referrals, and campaigns in one unified system, giving full visibility into every inquiry and outreach source.
Absolutely. The solution enables automated lead nurturing, follow-up reminders, and task assignments so no opportunity is missed and engagement stays consistent.
Yes. Built-in analytics and reporting track conversion rates, response times, and pipeline performance to support data-driven marketing and intake decisions.