Simplify staff management, workforce scheduling, and staffing compliance with iCareManager’s Staffing solution. Built for IDD agencies, HCBS providers, long-term care, and assisted living, iCM helps you centralize staff records, track certifications and credentials, reduce compliance risk, and optimize staff allocation to improve service delivery and operational efficiency.

Comprehensive Staff Demographics
Centralize staff records, employee profiles, and workforce data in one secure system. Easily access audit-ready staff documentation, role history, and employment details.
Certification & Compliance Management
Stay ahead of staffing compliance requirements with automated certification tracking, license expiration alerts, and renewal reminders.
Enhanced Workforce Management
Assign the right staff to the right roles using intelligent workforce allocation tools. Improve DSP coverage, optimize shift planning, and ensure consistent service delivery.
Regulatory Compliance Assurance
Maintain full alignment with state regulations, staff qualification standards, and support staffing ratios.
Improved Service Delivery
Ensure qualified staff availability to support individuals consistently. Strengthen care and support quality, reduce disruptions, and support better outcomes.
Discover how iCareManager’s staffing management solution simplifies workforce planning, staff allocation, and HR compliance across IDD, HCBS, long-term care, and assisted living organizations.
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Import staff data or use built-in templates to configure employee records, roles, and credentials quickly.
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Categorize staff by roles, skills, certifications, and program assignments for streamlined workforce management.
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Enable automated certification tracking, license expiration alerts, and renewal reminders to remain audit-ready.
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Assign the right staff to the right programs using intelligent staff matching and coverage tools.
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Monitor staffing levels, coverage gaps, and compliance status with real-time dashboards and reporting.
Modernize staffing management and reduce HR stress with iCareManager. From certification tracking and compliance alerts to smarter staff allocation and cleaner staffing logs, iCM helps IDD agencies, HCBS providers, long-term care, and assisted living teams stay staffed, compliant, and efficient.
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iCareManager’s staffing management solution is designed to reduce administrative burden while improving workforce efficiency, regulatory compliance, and service quality.

Automate HR workflows, reduce paperwork, and maintain accurate staff records, staffing logs, and employment data in one centralized system.
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Stay audit-ready with automated certification tracking, license management, and regulatory compliance alerts that help prevent fines and lapses.
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Optimize staff scheduling, coverage planning, and role-based assignments using real-time staffing insights.
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Ensure the right staff are in the right roles at the right time, delivering consistent, high-quality care and support.
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Extend the power of the staffing management solution with integrated tools designed to improve coordination, compliance, and daily operations across your organization.
FAQ
Find quick answers to the most common questions about iCM’s features, support, integrations, and more.
iCareManager’s staffing management solution automates certification tracking, license monitoring, and compliance alerts, helping IDD agencies, HCBS providers, and long-term care organizations stay audit-ready and reduce regulatory risk.
Yes. The solution allows you to assign staff by role, skill set, program, and location, making it easy to manage coverage across multiple sites and services.
Absolutely. iCM centralizes staff records, employment history, and credential documentation in a secure, role-based system with controlled access.
Yes. The solution is built to scale with growing IDD, HCBS, and long-term care providers, supporting expanding teams, additional locations, and increasing compliance needs.