ArticleSep 4, 2026 · Operations & Workforce
Medical Appointment Coordination in Long-Term Care
Why appointment coordination breaks down in long-term care, where the bottlenecks hide, and how connected workflows close the gaps.
From the iCM team
iCareManager Blog: Resources for IDD Providers & Care Teams — Page 2
Guides and perspectives on EHR selection, eMAR, compliance, staffing, and security - written for teams delivering IDD and human services every day.
All articles
87 articles · page 2 of 8
ArticleSep 3, 2026 · Assisted Living
Questions to Ask About Assisted Living EHRs in 2026
Ten questions that cut through the noise when your assisted living community evaluates EHR and scheduling software in 2026.
ArticleSep 2, 2026 · Operations & Workforce
10 Questions to Ask About Mobile Care Apps for LTC
Ten questions that help long-term care leaders separate a mobile care app that fits their workflows from one that slows their team down.
ArticleSep 1, 2026 · Operations & Workforce
10 Key Questions for Long-Term Care Referral Software
The ten intake workflow questions every long-term care administrator should ask before choosing referral management software.
ArticleSep 1, 2026 · Compliance & Security
Before You Sign: The AI EHR Buyer's Dos and Don'ts That Could Save Your Organization
A 45+ question checklist for evaluating AI-powered EHR vendors — security, audit logging, engineering practices, LLM data residency, and more.
ArticleAug 31, 2026 · Operations & Workforce
9 Referral Intake Gaps Long-Term Care Teams Must Fix
The nine referral intake gaps that cost long-term care agencies placements, why each one hurts admissions, and what to look for in a fix.
ArticleAug 28, 2026 · Operations & Workforce
Appointment Scheduling for Human Services Teams
How appointment scheduling differs in human services, what breaks when calendars are disconnected, and how to build scheduling workflows that stay tied to care plans, attendance, and billing.
ArticleAug 27, 2026 · Operations & Workforce
7 Group Home Scheduling Problems Software Should Solve
The scheduling problems that cost group homes the most, and how the leading IDD scheduling platforms compare on coverage visibility, credential-aware assignments, overtime prevention, and eMAR integration.
ArticleAug 26, 2026 · EHR & Digital Transformation
The Complete Guide to IDD EHR Rollout Timelines
Every phase of an IDD EHR implementation explained, from planning and partner selection through go-live and post-launch optimization, with realistic timeframes and the roadblocks that cause delays.
ArticleAug 25, 2026 · EHR & Digital Transformation
How to Estimate Your IDD EHR Rollout Timeline in 6 Steps (2026)
A practical six-step method for estimating your IDD EHR rollout timeline, covering data migration scope, staff training, multi-site complexity, integrations, milestones, and contingency planning.
ArticleAug 24, 2026 · Care Delivery & Outcomes
ISP Goal Measurement Frameworks for IDD Providers
A step-by-step framework for measuring ISP goals consistently across IDD programs: SMART criteria, standardized data collection, staff training, and audit-ready outcomes reporting.
ArticleAug 22, 2026 · Operations & Workforce
The Complete Guide to LTC Appointment Scheduling
Why medical appointment scheduling breaks down in long-term care, and how coordinated transportation, staffing visibility, and centralized documentation keep every appointment on track.